Troubleshooting


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Help! My Notecard is not connecting to the Cell Network!

SummaryOverview of basic network connectivity issue resolution.
VersionVERSION 20201215.1
This guide assumes you can communicate with the Notecard locally with serial, USB, or I2C and you cannot get the Notecard to commu…

4 609 May 13, 2022
About the Troubleshooting category
0 312 November 24, 2020
Notecard never gets past "cell-registration-wait"
cellular-coverage
27 726 August 2, 2022
Esp32 dfu update wont read chunk
16 448 July 29, 2022
Notecard unable to connect to notehub: stuck on: "connect using TLS {socket-tls-connecting}"
14 290 May 16, 2022
Notecard stuck in sync for more than 20k seconds
3 117 April 21, 2022
SINR values are out of typical industry ranges
cellular-coverage
3 124 April 12, 2022
Connecting to Datacake, route tutorial
4 135 April 5, 2022
Issues connecting
1 111 April 4, 2022
Notecard: I2C error, not recoverable + can't connect: stuck in extended-network-failure
36 543 March 18, 2022
Web.post chunks get forwarded immediately in contradiction to documentation
35 437 March 18, 2022
Notecard stuck: cannot allocate memory
4 148 February 19, 2022
Notecard seemingly stuck and not responding meaningful over I2C
4 247 February 17, 2022
Merge notefile request outstanding
0 134 February 15, 2022
Hub.log prevents Notecard from entering DFU mode
7 297 January 10, 2022
Card.attn restarting my host and notecard when running under battery
49 778 December 14, 2021
Bytes_sent Not Updating?
7 295 December 3, 2021
Unable to get the sparkfun qwiic working
13 467 October 19, 2021
{“status”:“modem now ON using external SIM {modem-on}”,“sync”:true}
cellular-coverage
1 315 October 15, 2021
Routing to an Azure Function confusion
1 278 October 15, 2021
Raspberry Pi/Notecard - serial device not available
1 210 October 5, 2021
Sparkfun board auto-selecting external sim / not connecting to network?
5 381 September 16, 2021
Exception regarding data posting on the notehub through notecard
7 467 August 24, 2021
Updating firmware for host Arduino
0 256 August 31, 2021
Airnote not updating new Notecard Firmware
firmware-release
4 472 June 18, 2021
Lost Comm with Cell Tower
cellular-coverage
4 420 June 11, 2021
DFU for nrf52840
6 345 June 3, 2021
What are Note Templates and Why Should I Use Them
0 550 December 8, 2020
Error while trying to access modem
16 461 April 21, 2021
POST error or route error?
6 424 April 16, 2021